The International NGO Safety Organisation (INSO) is a British charity established in 2011 to enhance the safety and operational effectiveness of aid workers in volatile regions. As a cornerstone of its mission, INSO provides safety coordination platforms in some of the world’s most challenging environments. Its range of free services includes real-time incident tracking, analytical safety reports, mapping, crisis management support, staff training, and orientations.
With its headquarters in The Hague, a city renowned for its contributions to international peace and justice, INSO operates in 16 of the globe’s most insecure countries.
Currently, INSO is recruiting for the position of Operations Officer in Abuja, Nigeria. If you are a motivated professional with relevant experience and are ready to contribute to INSO’s mission, this might be your opportunity.
Job Title: Operations Officer
Location: Abuja, Nigeria
Job Type: Contract
Role Overview
The Operations Officer will play a critical role in supporting INSO’s operations. The responsibilities encompass procurement, administrative duties, and other operational tasks as part of the broader Operations team. This position requires a proactive and detail-oriented individual capable of multi-tasking in a fast-paced environment.
Key Responsibilities
Procurement Duties
- Collaborate with the Operations and Program teams to ensure seamless procurement activities.
- Adhere to established Standard Operating Procedures (SOPs) to ensure compliance and documentation integrity during procurement.
- Identify and evaluate potential vendors, collect price quotes, and maintain electronic and physical records of procurement processes.
- Manage office resources, including assets such as laptops and office systems, ensuring they remain functional and secure.
- Maintain an up-to-date inventory list, submitting quarterly reports as per organizational requirements.
- Ensure all assets are properly tagged and track their movement within the organization.
- Conduct physical verification of assets twice a year to ensure accountability.
- Monitor vehicle movement by maintaining and reviewing vehicle log sheets.
- Oversee the procurement process, including issuing Requests for Quotations (RFQs), preparing bid analyses, and issuing purchase orders.
- Coordinate logistical arrangements for events such as workshops, seminars, and training sessions.
- Draft and manage service-level agreements to facilitate project activities.
Administrative Duties
- Organize and coordinate team events, including meetings, workshops, and other gatherings.
- Establish and maintain a centralized filing system for organizational documents and forms.
- Assist in drafting and implementing internal policies across INSO’s operations.
- Arrange flight bookings for personnel and goods, ensuring compliance with all required documentation.
- Build and maintain effective relationships with flight service providers, including UNHAS and local travel agents.
- Ensure timely submission and payment of invoices from flight partners.
- Oversee purchase requests, quotations, purchase orders, and goods received notes for submission to the finance team.
- Conduct compliance checks and support donor due diligence and other regulatory processes.
- Undertake any other administrative tasks assigned by the Operations Manager.
Qualifications and Requirements
Essential Requirements
- Bachelor’s degree in Business Administration, Supply Chain Management, Human Resources, Logistics, or a related field.
- Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, etc.).
- Strong attention to detail and the ability to manage multiple tasks simultaneously.
- Excellent written and spoken communication skills in English and a local language.
- At least five years of relevant work experience, preferably with an NGO or in a similar environment.
Preferred Attributes
- Proficiency in additional languages, both written and spoken.
- Open-mindedness and confidence in decision-making.
- Commitment to humanitarian principles and ethical practices.
- Experience handling confidential data with a high degree of integrity.
- Ability to work autonomously and effectively under pressure.
Personal Qualities
- Integrity and Confidentiality: Demonstrates a strong sense of ethics and discretion.
- Adaptability: Thrives in dynamic environments and can propose innovative solutions.
- Effective Communication: Possesses excellent interpersonal skills for working in multicultural teams.
- Team Spirit: Values collaboration and contributes positively to team dynamics.
- Planning and Organization: Highly organized, with the ability to prioritize and manage tasks efficiently.
INSO’s Safeguarding Policy
INSO prioritizes the safety and well-being of its staff, beneficiaries, and stakeholders. As part of its commitment to safeguarding, the organization implements rigorous recruitment, selection, and vetting processes. All prospective staff must adhere to INSO’s Code of Conduct and Safeguarding Policy.
Terms and Conditions
- This is a full-time position based in Abuja, Nigeria, with potential travel within the country.
- The selected candidate will report to the Operations Manager.
How to Apply
Interested and qualified candidates should send their applications to jobs@hq.ngosafety.org, using the job title, Operations Officer, as the subject line of the email.
About INSO
INSO’s work centers on creating safer environments for NGOs operating in high-risk areas. By providing critical support and reliable safety information, INSO enables aid organizations to focus on delivering life-saving assistance.
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